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AccessAmerica

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24 complaints

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AccessAmerica is a leading issuer of travel insurance, including the brand of Mondial Assistance. The company offers corporate assistance, concierge services and more. Access America has partnerships with universities, travel agencies, resorts, websites, event ticket brokers, airlines, corporations, and credit card companies. The company works with such travel business brands as Best Western, AAA, Delta Airlines, Orbitz, American Airlines, and more. Access America offers travel protection in travel delay, flight insurance, loss or damage of rental items, loss or theft of baggage and other. One can choose insurance for such trip types as cruise, student travel, honeymoon, business, budget travel, etc. Please try to contact AccessAmerica Customer Service directly prior to posting any complaints on this site.

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AccessAmerica Complaints & Reviews

AccessAmerica Reviews

Anonymous
AccessAmerica - Access America travel insurance

Access America denied my claim for pre existing condition. My husband was injured at work and his operation got scheduled the same day I was flying out for my sister/s 50th birthda...

#295214
Feb 07, 2012
60

Anonymous
AccessAmerica - DONT BUY ACCESS AMERICA SCAMMERS

ACCESS AMERICA ACTUALLY DESERVE NEGATIVE 5 STARS, THIS COMPANY IS A SCAM DONT BUY INSURANCE FROM THEM. DONT WASTE YOUR MONEY THEY WILL MAKE IT SO DIFFICULT TO YOU AT THE MOMENT OF ...

#280498
Dec 10, 2011
180

Cfiega
AccessAmerica - Access America - legit claim denied - crooks.

My original travel plans were to take me from Naples, Italy to Frankfurt, where I would connect to a flight to Toronto, spend the night, then fly home to Houston the following day....

#271965
Nov 01, 2011
247

Calvinator
AccessAmerica - Access America Travel Insurance Are Crooks!

Based on a recommendation on Delta Airlines' website I purchased travel insurance from Access America. Subsequent to purchasing the ticket my wife received a diagnosis of canc...

#269861
Oct 22, 2011
160

Anonymous
AccessAmerica - Access America Travel Insurance SCAM

Access America is as unscrupulous as they come. They are the embodiment of everything negative you hear about insurance companies. They denied a medical claim stating "pre existin...

#269168
Oct 19, 2011
350

Chip01
AccessAmerica Deceptive and will not help

Access America is a joke. Hurricane Irene hit and cancelled our flight on 8/25. Jetblue had no seats available until 8/27. That's over 24 hours. I submitted all of the paperwor...

#264431
Sep 27, 2011
263

Patcor4814
AccessAmerica - Access America - hurricane Irene hit - wow no refund

Access America IS A RIP OFF --- I bought tickets to go on a trip to New Orleans in June- My trip was to leave Norfolk on the 26th of Aug and return on the 28th of August. When hurr...

#260077
Sep 06, 2011
367

Anonymous
AccessAmerica - You Only THINK Access America Has Your Back

Access America will not pay legitimate claims. I asked the agent if they denied I had bought airline tickets, if they denied that I (stupidly) bought their insurance, if in fact I ...

#239960
May 27, 2011
404

Anonymous
AccessAmerica - Company refused to pay claim

I was in Milwaukee in transit to New York. My flight was cancelled. The airline said they could not get me on another flight until a day and a half later. I chose to get a fligh...

#238305
May 18, 2011
612

Anonymous
AccessAmerica - Access America -- USELESS

Access America is the Stupidest plan anyone can buy for. They fool you when you buy the policy by having smaller letter disclaimer. I had a situation and i had to cancel my ticket...

#233215
Apr 19, 2011
430

Miscjohn
AccessAmerica - Access America is useless and a scam.

When the riots broke out in Egypt and other countries in the Middle East, we canceled our trip, but access America denied our claim because they don't cover that event. I know ...

#228410
Mar 23, 2011
720

Livelife
AccessAmerica - Access America Travel insurance did not honor their commitment to provide re-imbursement

Our claim was denied as a pre-existing condition as my husband has cancer. For those of us who have experienced cancer in our lives know that the disease is an ongoing fight that ...

#216549
Jan 15, 2011
779

Anonymous
AccessAmerica Insurance Refused Payment of Claim

Reference Policy #E15574562-001, I was refused payment for trip cancellation (For Medical Reasons) of $150.00 due to using Air Miles. 10,000 of these Air Mile were purchased out of...

#212296
Dec 19, 2010
362

Halakie
AccessAmerica - Access America doesn't pay its claims!

I purchased "no fault" travel insurance for a vacation my wife and I booked thru our agent. the morning we were to leave, I awoke with a respritory ailment and she with an infecti...

#208040
Nov 19, 2010
639

Anonymous
AccessAmerica - Access America Travel Insurance and Assistance

Do not use Access America Travel Insurance! They are a rip-off! When you make flight or travel reservations through Orbitz you are automatic given a choice of purchasing travel i...

#205689
Nov 04, 2010
585

Chayota
AccessAmerica - Rip off

There is really no point in spending additional money for this you will never get money back or any type of protection if you cant make your flight. Youd think that getting this wo...

#205263
Nov 01, 2010
586

Fondly
AccessAmerica - This business should be shut down! Do not purchase insurance from Acess America!!

I am in complete fury over the treatment I have received from ACCESS AMERICA TRAVEL INSURANCE. They charge customers thru advertising with Alaska Airlines and easily charge the cus...

#198669
Sep 16, 2010
478

Suvkix
AccessAmerica - Do NOT buy their insurance

Do not buy Access America travel insurance. They use fine language and create reasons to deny legitimate claims for reimbursement. We submitted a claim for a cancelled trip to Peru...

#195117
Aug 21, 2010
367

Karenquick
AccessAmerica - Access America Insurance - a fraud and a scammer

I purchased travel interruption insurance from Access America because my husband is chronically ill and I knew there was a chance he would not be able to travel. Unfortunately, th...

#194548
Aug 18, 2010
870

Anonymous
AccessAmerica - Travel Insurance Alert! Do NOT go to Access America!

I recently travelled to the western U.S.A. and purchased a travel insurance policy from Access America Travel Insurance. Their insurance policies are sold thru Alaska Airlines when...

#192770
Aug 06, 2010
340

Anonymous
AccessAmerica - ACCESS AMERICA TRAVEL INSURE? BEWARE!

SIX MONTHS AND COUNTING, THROUGH THE MILL WITH ACCESS AMERICA, ALL DOCS IN MULTIPLE TIMES, EVEN A HOSPITALTION, TO PROVE AND SEND WHAT THEY WANT IS 20 PAGES PLUS, RIDICULOUS! STIL...

#183927
May 29, 2010
380

Realtygal
AccessAmerica - Application for claim. has put us through the mill, the you don't fly, you don't get your money you

Access america claims. insurance to cover those causes you can't fly when you were supposed too! My husband was HOSPITIZED, what better reason, but without the form filled out...

#174868
Mar 15, 2010
696

Tsadasiw
AccessAmerica - Rude response!

Hello, Regardless of your difference in opinion and lack of understanding my situation, politeness would have been appreciated. Do you work for Access Ameri...

#136327
Sep 21, 2008
499

Noname
AccessAmerica - Access America Travel Insurance

Hello, I bought access america travel insurance from North West Airlines' website for my trip to China. A few days before my travel, I felt a severe pain in my ches...

#126097
Jul 02, 2008
570
Reviews 1-24 of 24

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